If the m8bet app won't open or keeps freezing, start with a few quick checks. These steps fix the issue in most cases:
- Force Close the App — Remove m8bet from your phone's recent apps and relaunch it.
- Check Your Internet Connection — Check that your mobile data or Wi-Fi connection is working properly.
- Clear the app cache — Go to Settings > Apps > m8bet > Storage > Clear Cache.
- Check for updates — Outdated versions often cause issues. Download the latest version from the App Store or m8bet.cash.
- Restart your phone — Often a simple restart is all it takes.
When an app update is available, you'll usually see a notification after logging in. If you miss it, visit m8bet.cash and download the latest APK from the app download link. Keeping the app updated is recommended, as new versions include security and performance improvements.
If none of the above steps work, open m8bet.cash in a web browser — all features are available there too. Let support know and the technical team will look into the issue.
At m8bet, your winnings are credited to your wallet as soon as your bet is settled — usually within minutes of the match ending. Nothing extra is required; the funds are added automatically.
When you want to withdraw those funds:
- bKash / Nagad / Rocket: Arrives within 5 to 30 minutes after the request is approved.
- Bank Transfer: Usually 1–3 business days.
- USDT (Crypto): Typically 15–45 minutes, depending on network confirmation.
After submitting a withdrawal request, it goes through a review process — during busy periods it may take a little longer, but generally no more than 24 hours. If KYC verification hasn't been completed, your first withdrawal may be held up, so submit your National ID in advance.
Bonus funds cannot be withdrawn directly — you need to place a certain amount in bets first. This requirement is known as a wagering requirement or rollover.
Here's how the calculation works: Say you deposit ৳1,000 and receive a ৳500 bonus. If the rollover requirement is 10x the bonus amount, you'll need to place ৳5,000 (500×10) in bets before that bonus becomes withdrawable.
A few important things to note:
- Each bonus offer has its own rollover requirements — full details are listed on the promotions page.
- Not all bets count toward the rollover — certain markets or minimum odds requirements may apply.
- There's a deadline to complete the rollover — typically within 7–30 days of receiving the bonus.
- Log in to your account and visit the Bonus section to check your current rollover progress.
If you're unsure about a bonus's terms, ask via live chat — an agent will walk you through the exact requirements for your specific bonus.
Signing up on m8bet takes just 2–3 minutes. You won't need much — just have the following details ready:
- Mobile Number: An active Bangladeshi phone number — for OTP verification.
- Full Name: As it appears on your National ID or passport.
- Date of birth: Users under 18 are not eligible to register.
- Password: At least 8 characters — combining uppercase letters, lowercase letters, and numbers.
Here's how it works: Go to the registration page → Fill in the form → Enter the OTP sent to your mobile → Activate your account → Make your first deposit. That's it.
Please keep this in mind — each person may only register one account. If multiple accounts are detected, all of them may be closed. KYC verification is required before making a withdrawal — simply upload a clear photo of your National ID.
To view all active promotions and bonus offers on m8bet Promotions Page Visit the page. It's updated regularly — typically with new offers at least once a week. During major tournaments or peak seasons (such as IPL or World Cup), special offers appear even more frequently.
Offers typically come in the following types:
- Welcome Bonus: For new members, on their first deposit.
- Reload Bonus: Weekly or monthly deposit bonuses for existing members.
- Cashback Offer: Get a portion of your losses back over a set period.
- Event-Based Offer: Boosted odds or free bets on major matches and tournaments.
- Referral Bonus: Refer a friend and both of you get rewarded.
When logged in, your dashboard will also display offers available to you. Keep notifications enabled to be alerted instantly whenever a new offer arrives.
M8bet does not charge any handling fee for withdrawals under normal circumstances. However, the payment gateway itself may deduct a small processing fee — for example, bKash or Nagad's own transfer charges.
Important information about limits:
- Minimum withdrawal: Typically ৳500 — may vary slightly depending on the payment method.
- Daily maximum: Determined by your account verification level — standard KYC accounts have a set daily limit.
- For VIP members: High limits apply.
If you have an active bonus, you cannot withdraw until the rollover is completed. In that case, you may have the option to withdraw your deposit amount only — but doing so will forfeit the bonus.
To check the specific limits on your account, log in and go to the payment section, or ask via live chat.
All your betting records and transaction history are saved in your m8bet account. To access them:
- Log in → click the account icon in the top right corner.
- Go to "Betting History" or "My Bets" — you'll see separate lists for pre-match and live bets.
- Go to "Transaction History" — deposits, withdrawals, and bonuses are each displayed in separate tabs.
Use the date filter to find records from a specific period. Up to 90 days of history is available directly. For records older than that, email support@m8bet.cash with the relevant dates and a statement will be sent to you.
Your betting history includes full details for every bet — match name, market, stake, odds, outcome, and win/loss amount. If you need these records for tax or legal purposes, let our support team know.